Privacy Policy

Local data and system features

Card content, images, and completion history are saved on your device by default and can be managed or deleted in the app. When you add images, the app reads those you select through the system picker. Saving images to Photos requires the relevant permission.

Live Activities and reminders use relevant card data and may display content on the Lock Screen or, on supported devices, Dynamic Island. You can manage these features in the app or system settings.

iCloud sync

iCloud sync is off by default. When enabled, data such as cards, images, and completion history syncs between devices using the same Apple Account through Apple’s private iCloud database. See Apple’s privacy policy for its processing practices.

Turning sync off stops future syncing on that device without deleting cloud copies. “Delete iCloud Copy” in Settings deletes cloud data while keeping the local data on your current device.

Purchases

Apple App Store processes purchases. The app uses transaction status supplied by Apple to verify purchase entitlements and does not receive payment details such as your bank card information.

Usage statistics

Starting with version 2.4.0, CueCard automatically sends daily usage statistics when you use the app to help us measure active accounts. The current version has no setting to turn these reports on or off. If you turned sharing off in an earlier version, that choice is preserved for the same installation. Other features are unaffected.

The app derives a dedicated statistics identifier from the app download transaction identifier supplied by Apple and sends it to Cloudflare. The server records the usage date. Devices using the same App Store download account are counted together. The identifier can link activity across dates and is not fully anonymous. Reports do not include the original transaction identifier or card content.

The statistics database stores the statistics identifier and usage date, with periodic cleanup on a rolling 90-day window. Recovery backups may retain deleted records for up to 30 additional days. These statistics are used for usage analysis, not advertising tracking.

Online services

Cloudflare provides statistics and font resource services. When fetching the font catalog, downloading fonts, or sending statistics, Cloudflare processes network information such as IP addresses and request URLs to deliver resources and secure the service. The statistics endpoint uses IP addresses for rate limiting but does not store them in the statistics database.

Cloudflare may process this data outside your country or region. See its privacy policy for its processing practices. Fonts downloaded through the system are provided by Apple.

Import, export, and sharing

Import reads files you select. Exporting or sharing sends selected content to the location or recipient you choose and may include card text and images. You manage the storage, sharing, and deletion of backup files.

Support email

When you contact support, we receive your sender address, message, and attachments to reply and address the issue. These remain in the support mailbox; you can contact us to request deletion. Please avoid sending personal information unrelated to your issue.

Policy updates

Changes to this policy will be published on this page with an updated effective date.

Contact and data requests

For questions about data processing or requests to access, correct, or delete relevant data, contact the CueCard developer at support@ourplain.com.